Privacy Policy

1. Information we collect

2. How we use information

We use personal information to:

• •Review applications, schedule interviews, extend offers, and complete onboarding.
• •Send hiring, offer-letter, e-sign, orientation, and start-date messages you consented to receive.
• •Verify identity, driving eligibility, and employment authorization.
• •Operate our website, respond to inquiries, and keep records required by law.
• •Improve safety, training, and workplace operations for hired drivers and staff.
• •Detect fraud, protect our systems, and enforce our policies.

We do not use applicant mobile numbers to send third-party advertising.

3. Text messages (SMS / MMS)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

If you provide a mobile number and consent to texts, SVP Logistics may send application, interview, offer-letter, e-sign, onboarding, orientation, and related employment-process messages. Message frequency varies based on where you are in hiring or onboarding. Message and data rates may apply.

Consent to receive text messages is not a condition of applying for a job or of employment.

• •Reply STOP to opt out of SMS from that program. You may also email us to request removal.
• •Reply HELP for help, or contact us using the details below.

We use your mobile number only to send the messages described in the consent you gave (and messages required to honor STOP/HELP). Carriers and our texting provider process messages to deliver them. That is not a sale of your number for third-party marketing. We keep SMS consent records, opt-out requests, and related logs as needed for compliance.

4. How we share information

We may share personal information with:

• •Service providers that help us run hiring, e-sign, background screening, payroll, IT, website hosting, and business texting — under contracts that limit their use of the data.
• •Amazon or other program partners when required to operate as a Delivery Service Partner and onboard drivers to that network.
• •Professional advisors (legal, insurance, accounting) as needed.
• •Government agencies, courts, or other parties when required by law, legal process, or to protect rights, safety, or property.
• •A buyer or successor if we are involved in a merger, sale, or similar transaction.

We do not sell personal information. We do not share mobile numbers with third parties or affiliates so those parties can market to you.

5. Cookies and website analytics

Our site may use essential cookies to operate pages and forms. If we use analytics, they help us understand which pages are used. You can control cookies in your browser settings. Blocking cookies may affect site features such as forms.

6. Data retention

We keep application and hiring records for as long as needed to complete recruitment, meet legal and recordkeeping requirements, resolve disputes, and maintain security. If you are hired, employment records are kept according to our personnel practices and applicable law. SMS consent and opt-out records are retained as needed to demonstrate compliance.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. Please use unique passwords for any driver portal or document-signing account and notify us promptly of suspected unauthorized access.

8. Your choices and rights

• •You may decline to provide information, but we may be unable to process an application or send requested updates.
• •You may opt out of hiring/onboarding texts by replying STOP.
• •You may request access to, correction of, or deletion of certain personal information we hold, subject to legal exceptions (for example, records we must keep).
• •Depending on your state, you may have additional rights regarding access, deletion, correction, or appeals. To exercise a request, email info@svplogistics.com with the subject line “Privacy Request” and enough detail for us to verify your identity and respond.

If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of sale or sharing. SVP Logistics does not sell personal information and does not share mobile information for cross-context behavioral advertising.

9. Job applicants and employees

Information collected during recruiting and employment is used for hiring decisions, onboarding, payroll, scheduling, safety, compliance, and workforce administration. Background checks and drug screens are conducted only as allowed by law and after required authorization. Offer letters and onboarding documents may be sent through an e-sign provider. That provider processes the file in order to complete signing.

10. Children

Our website and hiring process are intended for adults. We do not knowingly collect personal information from children under 16. Delivery-driver positions require applicants to meet legal age requirements.

11. Third-party links

Our website or messages may link to third-party sites (for example, an e-sign portal or job board). Their privacy practices are governed by their own policies. Review those policies before submitting information to them.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. The current version will be posted at svplogistics.com/privacy.

13. Contact us

SVPLOGISTICS, LLC